Hello, I'm
Jacky Wong
I build things for real impacts. Welcome to my professional portfolio.
Professional Experiences
2024 — Present
IT Officer
Golden Leaf International (HK) Limited
- Leads the IT team to cover a full-range of IT services to 100+ users across offices in HK and Mainland China, including software project management, incident management, system and network administration, application support and helpdesk operations.
- Liaises with vendors and internal stakeholders to ensure timely delivery of IT services and initiaitives within budget.
- Conducts periodic IT risk assessment and implements security controls, reducing security incidents by 30%+ and ensuring compliance with data protection regulations.
- Promotes AI adoption in the organization by identifying 20+ use cases, developing AI solutions with the mainland China team, and providing training to staff.
- Introduces best practices and performs quality assurance in low-code automation, reducing 80%+ of application support tickets and improving user satisfaction.
Education
Sep 2025 — Jul 2027
Master of Science in Computer Science
The University of Hong Kong
CGPA: 3.77/4.3. Received FTSS scholarship (HKD 100,000).
Sep 2019 — Jul 2024
Bachelor of Arts and Sciences in Financial Technology
The University of Hong Kong
Second class upper division (2:1). Second major in Computer Science.
Jun 2023 — May 2024 IT Intern — China International Capital Corporation (HK)
- Communicated requirements with senior management and built 40+ scheduled data pipelines across 5 MySQL environments in for post-trade analysis.
- Automated 10+ SITs with Excel VBA for projects including WIND/Bloomberg data integration, complying OTCR/HKIDR standards and settlement calendars.
- Received part-time extension offer (Sep 2023).
Aug 2022 — May 2023 Placement Analyst Programmer — Hong Kong Monetary Authority
- Managed functional enhancements of the banking survey system; liaised requirements with users & vendors and drafted 6+ RFPs/RFQs.
- Performed 50+ UATs/SITs and coordinated 10+ production deployments across application teams.
Jul 2022 — Aug 2022 FinTech Intern — Standard Chartered Bank (HK)
- Developed an Excel VBA dashboard highlighting wealth management KPIs (AUM, new sales) across retail & private banking.
- Conducted competitor analysis on customer journeys & affluent client products to identify expansion opportunities.
Jun 2021 — Aug 2021 IT Development Trainee — Buddy-Co Limited
- Co-developed a full-stack mobile & web app with React Native, Next.js, and AWS for user-generated blog content.
- Designed client digital on-boarding UI/UX and performed SEO optimisation on Google Search.
Certifications
2023
Alibaba Cloud Certified Professional - Cloud Computing
Alibaba Cloud